Communications

Advertising Communications Graphic Design Internet Marketing Media Publishing SEO
News Release Digital Asset Direct

Summertime Fun Guide with Ereka Vetrini

YourUpdateTV

A video accompanying this announcement is available at: https://www.youtube.com/watch?v=4K2p1T5ok44&t=1s This is the second summer in a row that Americans must be thoughtful when planning family getaways. Whether hitting the road or planning a staycation, most head of households still have safety top of mind. However, being careful doesn’t mean family and friends cannot enjoy some fun in the sun together. As a TV host, Lifestyle Expert, and Working Mom, Ereka Vetrini has figured out a way to balance her career and family time. She has come up with four easy ways to get the party poppin’ and keep it cool as the temperatures heat up over the summer months. STICK WITH THE TRADITIONAL: According to a recent summertime survey, most parents plan on spending more time outside with their families. Ereka suggests sticking to the tried and true, like beach days, barbeques, and hanging out by the pool. That way families get to spend time together outdoors while being safe and socially distanced from strangers. Before heading out-and-about, She recommends packing up a tote with a new book, games for the kids, and treats the whole family will love. There’s a tasty candy brand crafted in Italy that recently launched in the United States. Fruit-tella Soft Gummies are made with fruit puree as the first ingredient. They come in two flavors, Strawberry & Raspberry and Peach & Mango. These candies are quite flavorful and each one has a fun and playful fruit character shape that makes for the perfect summertime treat. Fruit-tella can be found at CVS stores nationwide. www.us.fruittella.com Instagram: @fruittellaus Twitter: @fruittellaus https://www.facebook.com/Fruittellaus/ GET THE PARTY POPPIN’: Americas’ streaming addiction has only increased during the pandemic and parents are looking for new ways to watch TV programs and movies with their families. Ereka suggests outdoor movie nights. She says setting up a big screen in a backyard can easily do the trick, especially if you add America’s favorite snack. The most popular moviegoers treat, popcorn, just received a major upgrade with the newest innovation in microwave popcorn from Opopop. The secret to this brand’s taste is that each kernel is individually wrapped in exceptional flavors and a perfect mix of ingredients, prior to popping. Opopop comes in six fun flavors, including reimagined classics like Fancy Butter, and uniquely created experiences with Maui Heat, Vanilla Cake Pop, Salted Umami, Cinnalicious, and Chedapeno. Opopop can be purchased at Opopop.com. www.opopop.com Instagram: @opopopco https://www.facebook.com/Opopopco/ CHILL OUT: July is National Ice Cream Month and the perfect time to cool off as we head into those long hot dog days of summer. Ereka says nothing screams summer more than ice cream cake! She suggests keeping it easy with a few pre-made ice cream cakes like the Carvel Confetti Cake and the new Cookie Dough Cake from I Love Ice Cream Cakes. Ereka recommends storing one in the freezer for family barbecues, get-togethers, and pool parties. The Carvel Confetti Cake and new Cookie Dough Cake are available online at ILoveIceCreamCakes.com along with a helpful product locator or at your local grocer and bakery’s freezer section. www.Iloveicecreamcakes.com Instagram: @ILoveIceCreamCakes https://www.facebook.com/ILoveIceCreamCakes/ GRAB GEAR & GO: Many families are road-tripping throughout the summer months and that means children can catch up on reading, summer schooling, or gaming while heading to a destination. As a conscious consumer and parent, Ereka is often concerned about protecting her family’s tech gadgets from cracked screens and other mishaps that happen on-the-go. OtterBox for Kids combines trusted protection from OtterBox with products designed with kids in mind. These easy-to-use cases come in three different colors and offer an EasyGrab case stand to help little hands carry their tablet or easily hang a tablet between head rests. Other gadgets like the OtterBox Kids EasyGrab Mobile Charging & Audio Cable Bundle are available to keep the fun going while vacationing. OtterBox products are available at Verizon and Verizon.com. www.Verizon.com Instagram: @otterbox Twitter: @otterbox https://www.facebook.com/otterbox/ About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

July 26, 2021 10:50 AM Eastern Daylight Time

Video

Rebecca and Kirk Treece Open Minuteman Press Franchise in Missoula, Montana

Minuteman Press International Inc

Rebecca and Kirk Treece are the new owners of Minuteman Press in Missoula located at 2100 South Avenue West. They bought the long-running independent printing business Advertiser Montana Printing, which has a 40-year history in Missoula, and are now operating as a Minuteman Press franchise. Rebecca says, “It is a real honor to become part of Missoula’s thriving business community. The Palmers (former owners) had a 40-year long relationship with this community and their loyal customers have welcomed us and trusted us with their service, which has given us a great start here in Missoula.” She continues, “We are enjoying the opportunity to help others promote and grow their business. Getting the word out to the community that we are so much more than just a copy center has been key! We have been out meeting new people, marketing, and making connections through the Missoula Chamber of Commerce and BNI groups. Over the course of these six months, people have been welcoming and genuinely happy for us when we tell them about our new venture. Many have stopped by for a tour and have been responsive to learning more about the services we provide.” One of the ways Rebecca is looking to stand out as a new business owner is by expanding on the products and services offered by Minuteman Press and educating clients on what is in high demand right now. She explains, “Our high-demand products are business cards, menus, point of sale products like invoices and forms, and medical facility materials. As businesses open up, the demand for envelopes, letterhead, and other consumables has grown. Being part of Minuteman Press family has given us a huge opportunity to share with customers our expanded line of products like mailing, signage, apparel, and promotional items. It has really given us the ability to help people promote their business.” “Missoula is a growing, vibrant, and diverse community that includes the University of Montana. We are sitting on the confluence of three beautiful rivers, between two amazing national parks. Owning a business for me is all about making connections. My goal is to help people market their business so they can use their unique skills to serve their clients. These growing businesses make our community stronger and I am proud to be part of that.” -Rebecca Treece, owner, Minuteman Press Missoula (formerly Advertiser Montana Printing) Career Transition Prior to Minuteman Press, Rebecca and Kirk had varying careers. Rebecca shares, “Before owning my own business, I was utilizing my teaching degree as a vision therapist at an optometry office in Missoula, working with children and adults to improve their visual skills. My husband Kirk was previously a financial and operational manager for a large company. He and I also own a franchise of Fish Window Cleaning and Sunbelt Business Brokerage. We are familiar with business and the franchise concept, but were really drawn to the Minuteman Press structure, training, support and record of success.” While Rebecca and Kirk have experience owning a business, they had never been involved in the printing industry before. Minuteman Press really helped them fill those knowledge gaps and was crucial in finding the right business for them to buy through their special conversion program that connects sellers of independent print shops with qualified buyers. Rebecca says, “Advertiser Montana Printing was an independent print shop that had been in business for 40 years and they had a very loyal base of long-standing customers. An established customer base was the opportunity we were looking for when buying a new business. Our goal is 100% retention and we have worked diligently to meet and develop relationships with each customer. We hit the ground running and it gave us an opportunity to get experience across the board. Our local Minuteman Press field representatives were able to train us on every aspect of the business, which gave us the confidence to meet the demands of our customers.” “The support from Minuteman Press has been exceptional. The training was very comprehensive, and we felt like we were well-prepared for starting up and getting straight to work. We also know exactly who to call when we have a question or issue to manage. The network of Minuteman Press is amazing in the way that everyone is there for you at any time and in any capacity that you need. The expertise of the training and the continual mentoring are the powerful tools we need to succeed.” Owning a Business vs. Having a Job Reflecting on her experiences as an employee and as a business owner, Rebecca shares her insights on the key differences between the two. “As an employee, you work hard and serve the customer. However, you have very little control over the direction of the business. As business owners, we have the power to create the type of business we want and control its presence in the community.” As for Minuteman Press in Missoula, Rebecca and Kirk know exactly where they want to go. She says, “Our goal is to become the premier printing and advertising design company in Missoula and the Greater Northwestern Montana area. We want to develop the reputation for supplying the highest quality products and having superior customer service. We strive to make Minuteman Press in Missoula the place to go for all advice and services. The main lesson Minuteman Press impressed upon me is that if you do not like the current state of your business, change it! Get up, get out there, market, make connections, and grow your business. We have been given the tools and the support to create something great and that is extremely exciting for us.” When asked about the rewards of owning her own business, Rebecca answers, “We are truly fortunate to have a highly skilled and dedicated staff and I love coming in every day to work side-by-side with these incredible people. It is personally rewarding to create a workplace that fosters teamwork and allows employees to create and take pride in their work. It is also very satisfying to develop quality relationships with customers and members of the community.” She continues, “Professionally, our goals are to grow this business significantly over the next year and become more involved members of the community. Business ownership has many challenges but the rewards are well worth it. Owning our own business allows us to balance our work and home lives and gives us the power to make the right decisions for our future.” Minuteman Press in Missoula is located at 2100 South Avenue West, Missoula, MT 59801. For more information, call (406) 728-5200 or visit their website: https://missoula-mt.minutemanpress.com. Learn more about #1 rated Minuteman Press franchise opportunities at https://minutemanpressfranchise.com. Independent printers looking to sell their printing business can learn more about Minuteman Press International's conversion program at http://bit.ly/minutemanpressconversions. Contact Details Minuteman Press International Chris Biscuiti +1 631-249-1370 cbiscuiti@mpihq.com Company Website https://minutemanpressfranchise.com

July 26, 2021 10:00 AM Eastern Daylight Time

Image

ASM GLOBAL ENTERS STRATEGIC ALLIANCE WITH HONEYWELL TO CREATE SMARTER AND SAFER VENUES

ASM Global

ASM Global announced a strategic alliance with Honeywell to help create smarter, safer and more sustainable venue operations and more enjoyable audience experiences across ASM’s international portfolio. ASM Global will work with Honeywell to establish new standards related to indoor air quality, safety and regulatory compliance for its VenueShield LIVE proprietary program for venue reopenings and operations. Honeywell will consult with ASM on guidelines related to deploying healthy buildings technology including indoor air quality, safety and security, and personal protective equipment (PPE). Honeywell will also create a custom, real-time Healthy Buildings dashboard for the VenueShield LIVE program to help ASM’s facilities staff quickly identify and correct critical building controls issues. The agreement runs through 2027. Additionally, Honeywell will work with the ASM Global venue network to deploy a variety of technologies that support smarter, safer and more sustainable venues to improve the overall guest experience, including solutions to enhance overall building operations; mobile computing and data capture technologies to expedite ticketing, concessions and retail experiences; and more environmentally preferable products to help the venues’ efforts to reduce their carbon footprint. ASM Global President and CEO Ron Bension said, “Aligning with Honeywell and its state-of-the-art technology will help ASM elevate even further what are already the world’s finest audience experiences at our venues.” “As vaccine programs progress around the world, the desire for normalcy continues to increase. Live events such as concerts, sports and conventions contribute greatly to the vigor and excitement of daily life,” said Jeff Kimbell, Honeywell senior vice president and chief commercial officer. “We look forward to working with the ASM Global team to not only help audiences feel more confident about coming to live events but also in supporting venue modernization and digitization by providing greater automation and insight into the portfolio performance and a more seamless audience experience.” VenueShield LIVE is deployed at more than 325 ASM Global facilities around the world, already providing high levels of cleanliness and safety, while inspiring consumer confidence, all in coordination with leading medical professionals, industry experts and public health officials. “Producing premier entertainment events takes skillful coordination, and the building itself is a critical part of the equation. Our experience in building technologies, services and operations can provide additional value to the VenueShield LIVE offering,” said Doug Wright, president and CEO, Honeywell Building Technologies. “We are excited to work with the ASM Global team to support a safer return to live events and help its diverse network of venues drive critical outcomes to enhance audience experience, improve operations, and meet energy efficiency or safety goals.” Honeywell’s Healthy Buildings solutions integrate air quality, safety and security technologies along with advanced analytics to improve indoor air quality while meeting energy efficiency goals to create a more productive and better occupant experience. ASM Global’s properties produce a vast array of events ranging from professional sports to family entertainment to conventions and premier concerts. More than 200 million people pass through its venue doors annually. The alliance with Honeywell was brokered by AEG Global Partnerships. About Honeywell Honeywell (honeywell.com) is a Fortune 100 technology company that delivers industry-specific solutions that include aerospace products and services, control technologies for buildings and industry, and performance materials globally. Its technologies help aircrafts, buildings, manufacturing plants, supply chains and workers become more connected to make our world smarter and safer. For more news and information on Honeywell, please visit honeywell.com/newsroom. About ASM Global ASM Global is the world’s leading producer of entertainment experiences. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue and event strategy and management. The company’s elite venue network spans five continents with a portfolio of more than 300 of the world’s most prestigious arenas, stadiums, conventions and exhibition centers, and performing arts venues. From Aberdeen to Anchorage and Sydney to Stockholm, its venues fuel live entertainment worldwide. Contact Details breakwhitelight (for ASM Global) James Yeager +1 818-264-6812 jim@breakwhitelight.com Honeywell Megan McGovern +1 404-470-6339 Megan.mcgovern@honeywell.com Company Website http://asmglobal.com

July 26, 2021 07:00 AM Pacific Daylight Time

Image

Agora Data Announces Antonio Rajan as Chief Revenue Officer

Agora

In its continuing mission to provide Buy Here Pay Here (BHPH) dealers and small to mid-sized finance companies access to abundant and affordable capital, Agora Data is pleased to announce the appointment of Antonio Rajan as Chief Revenue Officer. Antonio has served the BHPH community in various roles for more than 12 years. In addition to his loyalty to the industry, expertise in overall sales strategy and energy in helping dealers grow to the next level, his values are closely aligned with Agora Data’s purpose. Antonio’s broad expertise in the industry includes Dealer Management Software, CRM, Underwriting, GPS, and Finance Solutions. Prior to joining the industry, he served as Vice President of Sales at LexisNexis. He is a thought leader with an entrepreneurial vision and an exceptional record of positively transforming sales, marketing, operations, and go-to-market strategies. Throughout his career he has achieved remarkable revenue results, improved performance tracking, and implemented methods for leadership to gain important key business insights. Steve Burke, CEO of Agora Data, commented, “Antonio brings Agora Data a wealth of knowledge about BHPH dealer operations and a keen appreciation of the needs to help grow the dealers’ business while enabling them to have a level playing field with the large dealer groups. He’s a great asset to the strong leadership team already in place at Agora. We are very excited to have a person of his caliber as part of the Agora Family.” Antonio Rajan commented, “I would like to thank Steve and the Agora Leadership Team to entrust me with the mission of helping small to medium-sized finance companies and BHPH dealers with their capital needs. Agora Data is the first technology company that frees up dealers spending countless hours on collecting and instead spending more time on growing their operations, inventory, or business development centers. Having access to capital with no recourse will allow forward thinking dealer principles to grow rapidly. When Steve described the unique solutions Agora has and his vision for disrupting the industry with innovative products, I knew I wanted to be part of the team. I’m relishing this opportunity and invite anyone that thinks they’re the best of the best to come and join us in this incredible journey.” About Agora Data, Inc: Founded in 2017, Agora Data’s mission is to provide access to capital for Buy Here Pay Here dealers and small to mid-sized finance companies. Pioneered by Agora Data, AgoraCapital, AgoraCredit and AgoraPoint all provide critical funding so small- to mid-sized originators can obtain all the cash they need to fuel growth. Agora’s proprietary, radical, AI-infused technology connects dealers and finance companies with the capital markets. Agora Data made history by closing the first-ever Crowdsourced Subprime Auto Securitization in 2020 and followed that up with its second transaction in early 2021. For more information, visit agoradata.com or contact us at 877-592-4672. Contact Details Shelly Vandeven +1 682-282-4130 media@agoradata.com Company Website https://agoradata.com/

July 23, 2021 09:03 AM Eastern Daylight Time

CSG CEO Brian Shepherd to Speak at Oppenheimer’s 24th Annual Technology, Internet & Communications Conference

CSG

CSG ® (NASDAQ: CSGS) today announced that the company will present at Oppenheimer’s 24th Annual Technology, Internet & Communications Conference on August 10, 2021. The presentation will be held at 3:45pm ET and will feature comments from CSG chief executive officer Brian Shepherd. The conference presentation will be available via webcast https://wsw.com/webcast/oppenheimer15/csg/2534426. About CSG For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage, and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California DMV, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contact Details CSG John Rea +1 210-687-4409 john.rea@csgi.com Company Website https://www.csgi.com

July 23, 2021 06:30 AM Mountain Daylight Time

Comcast Hires Dave Mandapat to Lead Comcast Business Marketing in Washington State

Comcast Washington

Comcast today announced Dave Mandapat as the new Director of Marketing for Comcast Business in Washington. In this role, he will be responsible for the overall marketing and sales efforts for Comcast Business across the state. "The business community in our state is seeking ways to innovate and improve as it reopens, and connectivity and technology are resources they need now more than ever," said Robert Brenner, Vice President of Comcast Business Washington. “Dave’s experience and background give him an innate knowledge of the needs and pain points of this community. As our new marketing leader, he will help us fine-tune our approach and find new ways to support businesses as they bounce back and plan for a better future.” Mandapat brings more than 20 years of expertise to the role. He previously worked at Seattle's iconic Space Needle, Chihuly Garden and Glass, and Microsoft. His experience in leadership roles spans program management, intellectual property, sponsorships, marketing and public relations. At Microsoft Mandapat worked as the Senior Program Manager for the Microsoft Aspire Experience. In this position, he worked with senior leaders to develop communication strategies to drive greater awareness, participation, and positive sentiment for the program. At the Space Needle and Chihuly Garden and Glass, Mandapat served in a variety of positions including the Director of Marketing and most recently the Director of Public Relations. In these roles, he led the public relations, marketing, and special events strategies to support the business’ sales and marketing goals. This work included creating and leading events such as the “Base 2 Space – Seattle’s Most Iconic Climb” and the annual “New Year’s at the Needle” fireworks show. Mandapat has a Bachelor of Arts in Communications and Public Relations, and a Master of Business Administration, both from the University of Washington in Seattle. His expertise and background will infuse Comcast Business’ marketing department with creativity and innovation to drive key growth goals for the organization in Washington state. “I’m honored to join a national company that has a strong Washington state presence and is passionate about supporting the local community and its customers,” said Mandapat. “Comcast Business offers best-in-class services and products to its clients and proactively seeks out and provides opportunities that strengthen businesses and the communities in which they reside. When you combine that with our local team’s knowledge, expertise, and care for its customers, it’s easy to see that we’re an ideal Pacific Northwest partner.” Comcast Business is the largest cable provider to small and mid-size businesses and a leading service provider to the enterprise market. Its services also support businesses across a variety of industries, including healthcare, biotechnology, manufacturing, retail, dining and hospitality. The company delivers up to 10 Gigabits-per-second (Gbps) of network capacity to businesses. The portfolio of multi-Gigabit Ethernet internet options meets the day-to-day demands of all organizations, including those requiring large amounts of bandwidth, looking to link multiple sites or branch locations, or planning to connect their offices to a third-party data center. In addition to connectivity and network services, the company offers a suite of communications, voice, cybersecurity, wireless, managed cloud solutions, and more. Through Comcast Business’ technology and services, businesses can embrace innovation that improves operations, eliminates waste, and creates a better experience for their employees and customers. To learn more about Comcast Business services and their availability across Washington state visit https://business.comcast.com/local/washington About Comcast Business Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help organizations of different sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network, and backed by 24/7 customer support, Comcast Business is the nation’s largest cable provider to small and mid-size businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest-growing providers of Ethernet services. For more information, call 866-429-3085. Follow on Twitter @ComcastBusiness and on other social media networks at http://business.comcast.com/social. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Comcast Washington Andy Colley +1 425-248-5438 Andy_Colley@comcast.com Company Website https://washington.comcast.com/

July 22, 2021 03:00 PM Pacific Daylight Time

COMCAST’S ELIZABETH BIERMAN SELECTED AS WOMEN IN BUSINESS HONOREE BY MINNEAPOLIS/ST. PAUL BUSINESS JOURNAL

Comcast Twin Cities

Today, Comcast announced the selection of Elizabeth Bierman, vice president of Engineering, Comcast Twin Cities as one of the Minneapolis St. Paul Business Journals 2021 Women in Business honorees. To view the complete article, visit https://bizj.us/1qb399. The Minneapolis St. Paul Business Journal is recognizing 51 women, plus one Career Achievement honoree, for their professional achievements and contributions to the Twin Cities community. They represent a broad range of industries, including technology, education, real estate, health care and insurance, and include entrepreneurs at startups and C-level executives at large corporations. All of the honorees will be featured in the Oct. 15 Women in Business special publication, and celebrated during a Monday, Oct. 18 event at Renaissance Minneapolis Hotel, The Depot. About Minneapolis/St. Paul Business Journal The Minneapolis/St. Paul Business Journal is a multi-platform media company providing in-depth coverage of local business communities and breaking news reaching more than 491,000 readers each week. Through print, digital products such as its twice-a-day emailed news digests and face-to-face events, the Business Journal offers business leaders many avenues for making connections and gives them a competitive edge locally, regionally and nationally. Visit us at mspbj.com to learn more. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Comcast Corporation Jill Hornbacher +1 651-425-1695 Jill_Hornbacher@comcast.com Minneapolis St. Paul Business Journal Kathy Robideau +1 612-288-2100 twincities@bizjournals.com Company Website https://twincities.comcast.com/

July 22, 2021 02:00 PM Central Daylight Time

Image

CSG Field Service Management Enhances Service Delivery for Shentel, Delivering Automation and Future-Ready Growth to Serve the Needs of the Rural Mid-Atlantic Region

CSG

CSG ® (NASDAQ: CSGS) empowers today’s leading businesses with game-changing communications capabilities that drive extraordinary customer experiences. With enhanced automation and an integrated, future-ready technology stack in mind, Shentel (NASDAQ: SHEN), a leading provider of telecommunications services across the mid-Atlantic United States, today uses CSG’s cloud-based Field Service Management solution to accelerate the company’s business transformation and deliver critical, high-speed broadband services to rural and underserved markets in the greater mid-Atlantic region. With CSG as the backbone of Shentel’s operating support systems, the company has unified its operations to become a nimbler organization that can delight its customers by meeting them at the right time, on the right channels, via the right device. “Investing in innovative technologies that power exceptional customer experiences is critical to Shentel’s mission to deliver compelling internet, voice and television services,” said Jeff Manning, vice president, operations, Shentel. “We specialize in providing advanced services to rural and underserved markets, because we believe that all consumers should have equal access to the essential products and services they need to live their lives. In the end, we chose CSG because their commitment to customer success matched our own, and their 25+ year expertise and leadership in field service management represented the best of breed solution we needed to deliver impactful results for our customers. With CSG’s cloud-based solution, we have the future-ready technology and automation we need to not only optimize the productivity of our technicians, but also exceed our customers’ expectations every step of the way.” CSG Field Service Management is a global, award-winning, multi-industry, AWS cloud-based platform that provides a holistic view of field operations. With this solution, field technicians and dispatchers can make informed decisions based on real-time, predictive data and staffing models that offer greater transparency to customers and lead to higher levels of customer satisfaction. These capabilities combined with automated reporting and relevant customer communications help companies create an unparalleled customer experience, while fostering seamless operations for both dispatch and field service employees. “The future of field service management will require both digital transformation and business model changes that forward looking companies, like Shentel, will use as an opportunity to evolve their business,” said Alfred Binford, global head of customer engagement for CSG. “By moving their field service management operations to the cloud, Shentel is harnessing the agility and innovation of CSG to gain greater efficiencies that translate into higher revenue growth, but more importantly lead to higher quality customer interactions. With continuous enhancements deployed through CSG’s cloud architecture, Shentel can be confident in their ability to continue to help underserved markets into the future and bring more equity to the digital world.” With CSG Field Service Management, Shentel can now: Achieve operational excellence: Leverage automation and real-time data to optimize everything from one hour appointment windows for customers to job scheduling. Easily manage complex resource profiles, such as skill and license dependencies, to match the right technician with the right job and efficiently manage field workload in real-time. Real-time reporting puts data in the hands of field supervisors to better equip them for boots-on-the-ground decision-making and enhances employee engagement while completing extra jobs per day. Deliver relevant, proactive customer communications: Keep customers engaged and informed with streamlined appointment selection, dynamic technician ETA notifications and automated communications via the customer’s preferred channel of choice. Easily communicate between customers and technicians to create satisfying, collaborative experiences for both parties that reduce missed appointments, lower operating costs and meet the customer at the right time on the right channel via the right device. CSG Field Service Management is part of the company’s end-to-end customer engagement portfolio that provides flexible, personalized customer engagement solutions and a fully integrated approach that differentiates customer experiences in today’s digital world. The platform supports hundreds of thousands of field service users every day and is the engine that processes more than 100 million work orders every year for some of the world’s largest communications service providers. For more information on CSG Field Service Management, visit https://www.csgi.com/portfolio/field-service-management/. # # # About CSG For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California DMV, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter. About Shentel Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art cable, fiber optic and fixed wireless networks to customers in the Mid-Atlantic United States. The Company’s services include: broadband internet, video, and voice; fiber optic Ethernet, wavelength and leasing; and tower colocation leasing. The Company owns over 6,800 route miles of fiber and 223 macro cellular towers. For more information, please visit www.shentel.com. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Tammy Hovey Global / North America / Asia-Pacific Public Relations CSG +1 (917) 520-2751 tammy.hovey@csgi.com Kristine Østergaard CSG Europe / Middle East / Africa Public Relations +44 (0) 79 2047 7204 kristine.ostergaard@csgi.com John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

July 22, 2021 06:30 AM Mountain Daylight Time

COMCAST EXPANDING SERVICE TERRITORY, BRINGING FULL SUITE OF PRODUCTS AND SERVICES TO HUBBARD AND WOODBURN

Comcast Oregon / SW Washington

Comcast Oregon/SW Washington has embarked on a $15 million project to bring its full suite of broadband products and services, both residential and business, to the communities of Hubbard and Woodburn, Oregon. Those communities will have access to Xfinity Internet, delivering speeds of 50 megabits per second (Mbps) up to 1.2 gigabits per second (Gbps) for residential customers and up to 10 Gbps for business customers. David Tashjian, Regional Senior Vice President of Comcast Oregon/SW Washington describes the expansion as strategic. “We are actively working to fill in some of the holes in our service area map, particularly in some of the more rural areas of the mid-Willamette Valley,” explains Tashjian, “And we’re eyeing expansions into additional communities adjacent to our footprint.” Tashjian says connecting people to the power of broadband technology can be life changing, and vows that Comcast will continue to invest in the region. “Over the past three years, we have spent more than $510 million in Oregon/SW Washington to maintain and upgrade our network, help local charities, and keep children connected during school closures.” Construction has already begun with fiber backbone to these communities now in place. Hubbard will be the first area to receive service, with customers likely able to come online in September. Service to Woodburn will be accomplished in phases and is expected to begin in December of this year with completion forecast for the end of 2022. Hubbard Mayor Charles Rostocil is bullish on Comcast bringing more choices to the residents of his community. “Internet connectivity is not a utility, thank goodness, so our residents get the opportunity for competition. Competition drives innovation which will incentivize companies like Comcast to constantly seek ways to improve the technology and service they offer to their customers.” Mayor Rostocil says the City of Hubbard has fewer retail businesses than Woodburn, for example, but it does have a strong industrial base, and Comcast Business offers the services they’re looking for. “What I hear from our industrial folks is that they want steady, reliable internet connections.” Woodburn Mayor Eric Swenson says internet access has become an essential service. “The critical role of the internet in our homes and the need for robust, reliable connectivity for distance-learning has been highlighted by the pandemic. People are always clamoring for choices and Comcast will offer the citizens of Woodburn an exciting new option.” “That is great news!” was the immediate response from John Zobrist, Executive Director of the Woodburn Area Chamber of Commerce, upon hearing the news that Comcast will be providing service there. “That’s fantastic. It will give our local businesses a new option.” Zobrist says the community is actively growing. “We have 120 acres of industrial land available for development right now due to the recent expansion of the urban growth boundary. In addition, there are over 750 new homes being built and over 2,000 units of multi-family apartments and condos approved or underway. The expansion of industrial space and housing will drive additional business growth, as well.” Along with its products and services, Comcast will bring its Community Impact programs to Woodburn and Hubbard through its decade-old Internet Essentials program. Mayor Swenson sees that as a benefit to his residents, calling Comcast’s commitment to supporting the needs of the community “impressive.” “We have hard-working, but still economically challenged families here in Woodburn, and programs aimed at helping low-income families who’ve struggled to afford internet access are very welcome.” Earlier this year, Comcast announced a $1 billion commitment over ten years in continued support of digital equity, including its Lift Zones initiative, which aims to establish WiFi-connected safe spaces in 1,000+ community centers nationwide for students and adults by the end of 2021. Comcast Oregon/SW Washington has more than 1,400 employees who serve more than one million residential and business customers throughout the state. Comcast is Oregon/SW Washington’s provider of Xfinity video, high-speed Internet, smart home and phone services. Comcast operates Xfinity retail stores throughout Oregon/SW Washington, which feature a welcoming and modern retail environment that highlights the complete line of Xfinity home and Comcast Business technology offerings, including Xfinity Mobile, Xfinity X1, Xfinity Home and Xfinity Internet. To learn more about Comcast in Oregon/SW Washington, visit: https://oregon.comcast.com. About ComcastComcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Comcast Amy Keiter +1 503-407-9109 amy_keiter@comcast.com Company Website https://corporate.comcast.com/

July 20, 2021 09:50 AM Pacific Daylight Time

1 ... 287 288 289 290 291 ... 347